SERVICES MANAGEMENT

Price : 110/-

ISBN : NA

Contents

Inroduction to  Service Sector, Knowledge of the Customer, Planning and Managing Service Delivery, Introduction to Tourism Marketing, Introduction to Hotel Industry,  Introduction to Travel Industry, Marketing of Insurance Services, Marketing of Banking Services, Housing and Financial Intermediates, Mutual Fund Marketing, Skill Development, Application Exercises

Authors : Usha Devi N, Bhargavi V R